Returns & Exchanges
At indē wild, we want you to love your ritual as much as we do, which is why we offer a 30-day return window for products that don't meet your skin's unique needs. Please note that for safety and hygiene reasons, items must be in their original packaging and at least half-full to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number along with your zip code to begin the process.
Select Your Reason
Choose whether you would like to exchange your item for a different product or receive a refund to your original payment method.
Pack and Ship
Print the prepaid shipping label provided and securely package your items, ensuring the cap is tightly sealed to prevent leaks during transit.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing